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Terms & Conditions

TERMS & CONDITIONS 



Stay in the know about the terms and conditions of your service at FIX MY PC AND FIX MY TV service facility. Plan and related warranties.


As a credit card carrying customer, you know you are protected and can always contact your card company with a dispute you feel we have not resolved to your satisfaction.

BEFORE YOU DO SO 

FIX MY PC / TV requires that you follow the steps below 


If you are in anyway un happy with any repair service or purchase from FIX MY PC / TV  we require that you return the item and allow us 10 days to remedy your concern.  We promise to do our best to make you happy.


The following items are not returnable: Software, Printers, Scanners, Ink Cartridges, toner, refurbished laptops. electronic parts, bulbs, RAM, ETC.
All computer systems built by us with our logo sticker on them have a 1 year parts warranty, and 3 years labor. If anyone besides us works on the machine the warranty is no longer valid. 
7 DAY SOFTWARE WARRANTY
USED AND REFURBISHED ITEMS HAVE A 45 DAY WARRANTY
NO RETURNS ON ANY ELECTRONIC PARTS.
GAME STATION REPAIRS HAVE 45 DAY WARRANTY.
VIRUS SPYWARE AND MALWARE REPAIRS HAVE NO WARRANTY. DISCOUNT RE REPAIRS ARE OFFERED.


you can call us at 585-473-3757 24 hours 7 days

you can email us at vincenttesta@gmail.com for our CTO

or rochesterfixmypc@gmail.com for general 

or simply return the item you are not happy with it is just that simple




Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.